Blog, Research, and Analysis
Criminals constantly explore consumer behavior and how it can be exploited…you should too!
Identity Fraud doesn’t just create costs for FIs…it reduces revenue too!
Identity Theft is top of mind – the cost of making customers “whole”, tracking down and trying recover the stolen money, providing restoration services and more is huge. But recent studies show that the true cost of fraud also includes substantial revenue loss due to account churn.
Making lemonade out of lemons - the Identity Theft opportunity for FIs
The Identity Theft Era poses great challenges to Financial Institutions (FIs). Consumers' online behavior is increasingly exploited by hackers, resulting in billions lost annually to fraud and account churn. However, this also offers FIs a great opportunity to deepen client relationships via targeted online engagement that also reduces identity fraud.
Online wellness leads to financial wellness
With the Internet becoming the commerce and finance platform of choice for consumers, hackers are relentlessly attacking consumers, merchants, and financial institutions (FIs). Consumers are increasingly compromised by credential stuffing, phishing, and other “user-focused” cyberattacks. In today's world, Financial Wellness is now inextricably tied to how safe consumers are on the Internet.